21+ | Safe and Responsible

995et Responsible Gaming — Your Protection is Our Priority

Keep entertainment within limits. All safe betting features and support at 995et are conveniently available to you.

21+

For those aged 21 and above only. 995et is an adult entertainment platform. Age is verified at account registration and no one underage is permitted to play. Keep your account details away from younger members of your household.

What is Responsible Gambling and Why Does It Matter?

Online casino and betting are purely for entertainment — much like watching a film or enjoying a cricket match. But when entertainment becomes a habit and that habit grows out of control, problems begin. 995et believes every player should set their own limits before playing, and we are always ready to help you do that.

Responsible gaming means playing within your financial means, playing for enjoyment rather than to win, and having the ability to take a break at any time. At 995et we provide several effective tools to support this responsibility.

Gambling addiction is a significant social issue in Bangladesh and across the world. At 995et we are committed to ensuring the long-term wellbeing of our users. All our protective tools and support options are described in detail on this page.

Our Protective Tools

Use these effective features to keep yourself safe on the 995et platform.

Deposit Limit

Set a limit on how much money you deposit per day, week, or month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour wait — this protects you from impulsive decisions.

Time-Out

Take a break from the platform for a few days or weeks. While a Time-Out is active you cannot log in and no bets or deposits can be placed. A short break helps you keep a clear head.

Self-Exclusion

If you feel the situation is getting out of control, use self-exclusion. You can close your account for anywhere from 6 months to permanently. Promotional communications will also stop during this period.

Bet Limit

Set a maximum amount you will wager per round or session in advance. This limit protects you from large losses and helps you enjoy the experience for longer.

Activity History

View the full history of your bets, deposits, and withdrawals at any time. Understanding your own spending patterns builds awareness and helps avoid overspending.

24/7 Support

Our Bengali live chat support is available around the clock for any issue. Contact us directly to ask anything about responsible gaming, set limits, or close your account.

Recognise the Signs of Problem Gambling

Gambling addiction develops gradually and can often be hard to recognise on your own. Be alert if you notice the following signs:

Financial Signs

  • Placing more bets to recover money that was lost
  • Using betting balance to pay bills or debts
  • Borrowing money from family to place bets
  • Spending a large portion of your salary or savings on betting

Behavioural Signs

  • Lying to family or friends about how much time and money you spend gambling
  • Feeling restless or anxious when unable to play
  • Neglecting work, studies, or family responsibilities to play
  • Repeatedly trying to stop playing but failing

Do you recognise yourself in this list?

There is nothing to worry about — seeking help is a sign of strength. The 995et support team can help you set self-exclusion, time-out, or deposit limits. Contact our 24/7 Bengali live chat right now.

Steps to Use the Protection Tools

Follow these simple steps to set limits on your account at any time:

1

Log In

Log in to your personal account at 995et. If you do not have an account, register — it is a simple process that only takes a few minutes.

2

Go to Account Settings

Click on your profile icon at the top right and find the "Account Settings" or "Responsible Gaming" section.

3

Choose the Tool You Need

Deposit limit, bet limit, time-out, or self-exclusion — choose the right option for your needs and set the value.

4

Confirm

Save your preferences. Deposit limits and time-outs take effect immediately. You can contact support to make changes.

5

Need Help? We Are Here

If you have any issues, chat with us 24/7 via live chat or email us at [email protected]. Our Bengali-speaking team is always ready to help.

Safe Gaming Tips

Keep these simple rules in mind to build responsible gaming habits:

Set a Budget

Before you play, decide the maximum amount you are willing to spend for the day. When you reach that limit, stop for the day — win or lose.

Set a Time Limit

Decide in advance how long you will play each day. Avoid long sessions and take regular breaks — at least once every hour.

Play for Entertainment

Do not think of gambling as a source of income. Casino and betting are purely for entertainment. There is no guarantee of recovering money that has been lost.

Tell Someone You Trust

Talk openly about your gambling habits with someone you trust. Hidden habits often lead to problems.

Do Not Play Under Stress

Avoid placing bets when you are angry, frustrated, lonely, or under the influence of alcohol. Decisions made in an unbalanced mental state are the most harmful.

Do Not Chase Losses

Chasing losses — placing more bets in an attempt to recover lost money — is the most dangerous habit. If you lose, stop.

Protecting Minors

If there are children or teenagers in your household, make sure they cannot access your 995et account. Keep your password private, do not hand your device to others while logged in, and use a PIN or fingerprint lock on the app. Remember — 995et is only for those aged 21 and above.

Support and Contact

If you feel that gambling is having a negative impact on your life or the life of someone close to you, do not delay — seek help. 995et is always here for you.

Live Chat

Speak with us directly in Bengali 24 hours a day, 7 days a week. Live chat is the fastest way to get immediate help.

Email Support

Email us for more detailed issues. We reply in Bengali as quickly as possible.
[email protected]

Account Closure

Contact the support team to self-exclude or permanently close your account. We will act promptly.

Frequently Asked Questions

Log in to your 995et account and go to the "Account Settings" section. There you will find options to set deposit limits, bet limits, time-out, and self-exclusion under "Responsible Gaming". For any issues, contact our live chat support.

Once a self-exclusion period ends, you may have the option to play again. However, for permanent self-exclusion, the account is closed for good. Please speak with our support team before making any decision.

For your safety, a request to increase a deposit limit takes 24 hours to take effect. This waiting period protects you from making impulsive decisions. However, a request to reduce a limit takes effect immediately.

Start by speaking with them calmly. Help them acknowledge the problem and encourage them to seek professional help. If they use 995et, our support team can help set self-exclusion or limits on their account.

Yes, your balance remains completely safe during a time-out or self-exclusion. You can withdraw your remaining balance once the period ends or by contacting us.

No. 995et is only for those aged 21 and above. Age is verified at registration and minors are not permitted to open an account. Any attempt to violate this rule will result in account suspension.

Play Safe, Enjoy

Enjoy entertainment responsibly. Check the FAQ for more information or start enjoying our games directly.